EXCHANGE AND RETURN POLICY
CHANGE OF MIND
If you have changed your mind or someone has purchased something you are unsure of, we will gladly offer an exchange or note of store credit to the same value within 14 days of the date of purchase.
Subject to the Consumers Guarantees Act outlined below, merchandise returned for change of mind within the above time frames are subject to to the following conditions:
Proof of purchase is accompanied with the returned merchandise
The merchandise is unworn, unwashed, unused and in its original condition with all tags attached
Any discounts or promotions received at the time of purchase will be carried over
We do not offer a cash refund for any change of mind purchases.
Any garment that is deemed not fit for purpose or faulty (issues with construction - not general wear and tear), will be sent to head office for evaluation.
In some instances, the product will need to be sent to the original supplier for further examination. This process can take up to 14 days.
Proof of purchase will be required - if you do not have a copy of your receipt, a screenshot of the bank transaction will suffice.
We will then contact you regarding whether we can offer repair, replacement or a credit note to the same value of purchase.
We recommend that you follow the washing instruction and do not pull up denim by the belt loops as it may void your return.